Big Basket has cheated me. I had ordered a ON Gold Standard Whey Protein isolate from big basket on 08/11/2023, but Big Basket delivered duplicate and fake items with the order ID: [protected]. When I recieved the parcel it is without cartridge packing, I asked to the delivery boy what is that, and delivery boy said "Big Basket deliver the item without cartridge", then I doubted and I made a video while i was opening the item and found inside the jar there is wheat flour with running insect inside this jar instead of whey protien poweder. The video tells a lot about their cheating how they cheat and manupulated me and the customers .now I continuing calling to them and escalating about the status . but they dont ready to listen I have all evidence with videos, call recordings and bill and duplicate delivered item, when I filed to return the item then their delivery boy took it and returned back to me after 2 days to saying that we will not return the item, Instead they are blaming me. I've lost my hard earned money, and i'm studying. very disappointing situation to me. Now they are denied to refund the amount.
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