[Resolved] Bigbasket.com — Erroneous website with pathetic customer care support

Debjyoti chattopadhyay

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 700070
Website:	www.bigbasket.com

Due to technical issue as per their comment they took bill amount twice. Now they have sent the discounted item charging the full amount. Since morning 3-4 attempts are being made to explain them the error/fault, however they kept on saying system glitch. They are making people fool!!

For e. G. Basmati rice bemisal offer till 24th april, 2017-buy 4 [protected]@199. I bought 8. They charged me 1440 instead of 398!!

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Apr 20, 2017

Complaint marked as Resolved

They have picked up the entire quantity and refunded the amount.Thanks BB !!

BigBasket.com customer support has been notified about the posted complaint.