[Resolved]  Bigbasket.com — expired product

Address:FF1,Plot 92, Shakti Khand 2, Indrapuram, Ghaziabad, Uttar Pradesh, 201010

This is regarding the order id bpvo[protected]. I have placed an order & got the delivery on 15-may-2019.

The invoice number is mnoi[protected]
The order number is dx-mnoo[protected]
The product name is tasties-khatai - badam (Which is already expired on mar 2019) as it has manufacture date mentioned as jan 2019 & it is best before 3 months.
How can this be delivered to one of your valuable customer.

Its one of the worst experience i ever had with you bigbasket. Where is your promise of delivering fresh products?
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Jul 24, 2019
Complaint marked as Resolved 
Resolved by Bigbasket.com
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
May 31, 2019
BigBasket.com Customer Care's response
We apologize for the disappointment, we will have this checked.
Complaint comments 

Comments

actually, a DM on BB Twitter account, provided fast resolution for this kind of issue; thanks

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