[Resolved]  Bigbasket.com — fraudulent transaction and unauthorized saving of personal debit/ credit card details on bigbasket app

Address:

bangalore

Ticket no:[protected].
Bigbasket (Bb) app has been storing our last used personal debit/ card information on their app without out our permission (Mentioned as frequent used cards). This is a serious issue related to our personal information which can lead to big financial loss.
Another issue is that bb app/ portal is not secured and our credit/ debit card information saved on bb app illegally are being used by bb staff or other hackers to do fraudulent transaction.
I am victim of those 2 fraudulent transaction and bb simply not acknowledging this problem and declined to provide any support.
My request to bb is to upgrade their app/ portal to make it more secure for their customer and sop saving our card bank details without our permission. Also please return my money to my account. Thanks.