[Resolved] Bigbasket.com — Help required

SunnyMistry96

Oct 29, 2021

Address:

Mumbai

I jus received a call from ur customer service and delivery guy regarding the missing chocolate, it seems now the delivery guy is lying and threating to go at my house, right now my mom is alone at home but am about to reach home soon, what kind of service and goons have you'll employed .. worst experience firstly I got items missing from my order and now I have to deal with all of this ...
All of this because my order had 2 chocolate missing, and I complaint about the guy ... Worst experience I also have recordings of the delivery guy the way he was speaking with my mother who is an senior citizen.

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Dec 30, 2021

Complaint marked as Resolved

BigBasket.com customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2021

BigBasket.com Customer Care's response We are sorry to hear about the inconvenience. Kindly help us with the order details, we'll check on this right away.