[Resolved]  Bigbasket.com — im complaining about extra bill amount collection

Address:Hyderabad, Telangana, 500008

Hi i have recieved my order today and my bill was rs.2172 but the deliver boy collected rs.2182 so i said to call and find out why they are charging more than the bill amount but he didnt make a call and he hurried me up to pay extra saying his phone shows that, but he was reluntant to show that amount on his phone. I'm making this complaint because big basket should not cheat customers by collecting extra amount this way. I want big basket to reply to this and take action because this can happen in future and amount will change from rs.10 to 100 also.
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May 7, 2019
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2019
BigBasket.com Customer Care's response
Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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