Bigbasket.com — milk service

I ordered gokul buffalo milk 1 leters, amul masti dahi 400 gm on 18/april/2020.

and paid the money, but both items was not delivered and marked as delivered and when I call there customer care they told with in 24 hrs my money will be refunded, still today on 20/04/2020 no refund is given.

It is very difficult to get the call to there customer care number [protected], [protected]. in both number it very difficult to get them.

they only accepting prepaid order only.

Please check and refund the money, otherwise i shall take legal action on it.

Please beware of fake sale from bb daily.

Thanks
Regards
Ashok Kandoi