Bigbasket.com — My account is deactivate

Address:Purnamarket one town kotha road ,vizag

Sir my name is p.ravi few days before my Big basket account inactive. I don't know why they do . When I call customer care they say that I misuse big basket policy. But I don't know the policy .By the inactivation time I have 2, 500 in my wallet .I am middle class family. And this is big amount and important for my family. Please activate my wallet money . Please solve my problem please.
I know big basket is never disappoint their customers. But it was unexpectedly.
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We regret the inconvenience caused, this is definitely not the kind of experience we want our customers to have with us. We request you to share us the registered contact number, Our team will have this checked and assist you.
We regret the inconvenience caused, this is definitely not the kind of experience we want our customers to have with us. We request you to share us the registered contact number, Our team will have this checked and assist you.

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