[Resolved] Bigbasket.com — no cancellation no refund no response from customer support executives | |
This is highly regrettable experience for me from big basket. Though i was a regular customer still they made me feel pathetic. Customer support executives are the worst. No response to the queries. So no resolution. Everytime they are changing my time slot and refunding a li'l amount against that so i asked them to cancel my order take your refund back and refund me fully for my order. Since morning m pinging them but no response. Only one time they asked me to wait but no response after that. What do you think of customer because we trust you and we pay you in advance, you'll torture us while asking for refund. Ridiculous company. I am never gonna order gain from such irresponsible vendors. Was this information helpful? | |
Jun 1, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Jun 01, 2018 BigBasket.com Customer Care's response We tried reaching you, but there was no response. However on checking our records, we see that refund is already done to source account.
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