Bigbasket.com — Order cancel delivery executive tremendous unprofessional rude

Address:

House no 46 journalist colony janakpur kahilipara Guwahati 781019

Delivery executive refused to give the order as he didn't hv change, mine gpay was not working at that day, he told he will come later on but he cancelled my order without informing me I received a call from cc I explained them the incident they told I will get my order but haven't received any info from last 3-4days