Bigbasket.com — Order cancelled without notification

Address:	Mumbai City, Maharashtra, 400058
Website:	Big basket

Guess the traditional go to supermarket to buy method is best! Things like big basket do not work in india. I placed an order on sunday for delivery on tuesday morning! Having got a text on monday confirming delivery, i waited for the entire specified delivery slot on but no one came by. When i called the customer care, the person delivery team and said the order was cancelled. I didn't received any email notifying cancellation. Also i made a payment via card that was taken through. They don't refund in cash so what is point o[censored]sing their service!

Their advertisements on television and radio are pretty enticing and enterprise idea also appears western but they do not back themselves with resources and quality! Absolute waste of time and effort.

Also don't be surprised if the grocery arrives wet or damaged as they just throw stuff everywhere. I returned a pack of oil as it packaging was damaged only to realise that the oil pack burst when the delivery person threw it in a crate! They have also broken my front door stopper without paying for it!