[Resolved]  Bigbasket.com — Order not delivered though payment is done

Address:MBCH girls hostel EFLU University tarnaka near sitaphal mandi flyover

I ordered two amul dark chocolates worth Rs. 220 and made the payment via UPI payment. Next the delivery person Kilambi Naga dheerendra called and said he will not deliver my order and asked me to cancel it. He talked to me very rudely and kept on asking me to cancel the order. I tried to contact the customer care service of big basket but no response.
This is unacceptable. You are creating problem for customers. Please deliver my order now.
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Sep 15, 2022
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2022
BigBasket.com Customer Care's response
We regret the inconvenience caused, we request you to share us the registered contact number. We will have this checked and assist you.
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I think this is trendmark of bigbasket without delivery of the order they are deducting amount from wallet

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