Bigbasket.com — payment

My order #dx-mguo[protected] scheduled for delivery on thu 01 mar 2018 between 01:00 pm and 03:00. The transaction has failed but also the amount has deducted from my bank account. I have to cancel my order for the same because of the failure of transaction. Kindly requesting you to refund the whole amount in my bank account that has been deducted as soon as possible.

Thank you