[Resolved]  Bigbasket.com — Payment debited. Still demanding cash on delivery.

Website:www.bigbasket.com

I paid via wallet to bigbasket.
Money got debited from my wallet and bank.
The wallet even gave me a cashback for the transaction.
Still, Bigbasket claimed they couldn't capture the transaction.
Enquired with the bank and wallet customer service. They reported that Bigbasket got credited with the same amount.

Send bigbasket screenshot of wallet invoice and bank debit details. They weren't convinced.
+1 photos
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Jun 5, 2021
Complaint marked as Resolved 
Got the amount debited first to my wallet. Thanks.
BigBasket.com customer support has been notified about the posted complaint.
Jun 05, 2021
Updated by Parvathy R.
Resolved. Got money
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