Bigbasket.com — Payment Failed after Paytm Wallet amount debited.

After making a payment of Rs.524 from my Paytm Wallet, I recieved a message that my payment had failed. I again recieved a message that it was successful after a few minutes and a few hours later, I recieved another notification stating it had failed. The amount had already been debited from my Paytm Wallet hence I tried reaching out to BigBasket Customer Care but there's no way to get to them. I'm deeply disappointed. I'm having a really rough day and all I wanted is some calm and peace. I'm so frustrated at this point.