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Bigbasket.com — Refund not being issued

This is in reference to my order dated 3rd April amount ₹2730.
The order was cancelled by BB. Till date despite sending various mails and calls i have not issued my refund. They say they have sent it. But i have proof of my bank statement. I have not received. Please help.
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We are sorry to hear that, request you to share us the registered contact number. Our team will have this checked and assist you.
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