[Resolved]  Bigbasket.com — return request not processed for invoice number mbi[protected]

Address:560037

My product was delivered on 28th of February with invoice number MBI[protected]. I didn't like the quality of the product and the same day I had raised a request for product return for product Princeware Prince Solar Casserole with handle- orange. I didn't get any update for 2-3 days and requested again. It was showing it will take 2-7 business days.

But after many days I have not received any update. I tried to contact customer support but not getting any response after one call. Even no response in chat window. My service request number is #[protected]. I am really very dissatisfy with the customer care.
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Apr 14, 2019
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
BigBasket.com Customer Care's response
Our team has already addressed the issue and arranged pickup of the order. Hope the issue is addressed.
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