| Address: | No. 7, Service Road, Off 100 Feet Road Indiranagar, Bangalore, Karnataka – 560071, India. |
Today, on 18.03.2022, I have received only 6 packets of AMUL GOLD milk (each of 500 ml) against an ordered quantity of 7 packets. This has happened twice very recently. Upon reaching out to the customer care of the company, the executive assured of getting the shortfall quantity delivered in next 60 minutes max but never turned up, instead they had refunded the corresponding amount in the wallet. Today, being a festival (HOLI) in northern India, all the nearby shops are closed and hence not able to purchase it even from the market. The bigger concern is - They billed me for 7 packets whereas supplied only 6 packets. They only refunded the amount once I reached out to them. They are very much involved in promoting unethical business practices and seems, they do not have any control on the their supply chain.
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