Bigbasket.com — Transfer of my money from there wallet to my account

Address:

Bengaluru

I have ordered from bigbasket twice the same order and both the time it got cancelled and my money was transferred to bbwallet without my concern i have been trying to contact with the customer care from all the three option i.e email, call and chat from two days but no response, I just want my money to be transferred to my original payment source.