Bigbasket.com — undelivered order - bb daily

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201306

Big basket daily

1) milk delivery of mar 26 didn’t happen. Although rs. 47 were already deducted. The app shows "to be delivered" even until today i. E. Mar 27. I got a notification on the app and an sms that no delivery will happen on mar 26. I asked this query on bb daily app and the executive very conveniently said the order was delivered. How can the executive be lying so casually when the bb daily already confirmed a day before that operations were shut on mar 26.

2) i placed an order for 7 items worth rs. 401. And, the target delivery date was mar 29. Now the app shows no items from those 7 items list to be delivered on mar 29. What happened to those items? Its order# 11977612. Will those be delivered or not, if not then when will the refund happen as none of the 7 items will be delivered?

I am looking for a total refund of rs. 47 and rs. 401.