[Resolved] Bigbasket.com — worst grocery store ever | |
Big basket has ruined my breakfast 2nd time in a row. Both the times, i ordered from bigbasket for my breakfast. But both the times they didn't deliver my breakfast items and delivered other items which were not necessary. They apologized last time but yet again same thing happened and they didn't even bother to let me know that they are delivering the order partially. Moreover, there customer care wants me to wait on chat for 10-20 minutes to get reply from them.
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Apr 5, 2019 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Mar 04, 2019 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your registered number we'll check and assist you. We're unable to retrieve your order details with your name.
Verified Support Mar 05, 2019 BigBasket.com Customer Care's response We apologize for the inconvenience caused to you. We request you to write your grievance to [protected]@bigbasket.com. Our team will get in touch with you and address your concern.
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my number is [protected]. By the way, I have uninstalled the app and asked your team to tranfer the balance into my account.
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No. 7, Service Road, Bangalore, Karnataka, India - 560071
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