Bigbasket — Order Automatically cancel But no Refund

Address:Bengalore
Website:BIGBASKET

Hi
I order some items on BIGBASKET Online Shoping maket With Online Payment, Karnataka Bengalore Order Id-[protected] and Payment tnx id -E23042275VKYV6
Problem is My Order item is canceled By BIGBASKET,
But No Refund Right now
I'm colling to BIGBASKET Customer service But He said No Received any Payment
But I have a BIGBASKET Online Payment Received CONFIRMATION Sms
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