[Resolved] Bigbasket.com — a simple basket of fruits not home delivered in market filled, fruit rich area of chennai. | |||
I have ordered a fruit basket thinking it would be a novel idea to deliver online to my daughter celebrating her birthday and sister celebrating wedding anniversary. I have mentioned it as a gift wrap in my order itself online. It had to be delivered on 12/12/18. To my dismay big basket could till date...13/12/2018 10.40pm have not delivered a basket of fruit ordered on line on 11/12/18 with full details that it's a gift for birthday and a wedding anniversary for some one else in the same house. .. Very dissappoiting and bad experience. Worst, a happy moment ought have to be has become embarrassing moment... Big thanks to big basket. So many phone calls and today just 25 mints back made me wait long time on phone and made me give directions etc., all humbucks and customers are riddiculed and taken for a ride. Was this information helpful? | |||
Mar 2, 2019 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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Thanking you
Prakash