Bigbasket.com — amount deducted but payment not done

Website:Big basket.com

I placed order on 17nov17 and on delivery card swiped twice but payment not done. 1250 amount deducted but not credited in bank account. Its been 12 days stil no reversal done. Mailed to customer care but no response received. I am a regular customer and this kind of response is not acceptable..
Big basket is cheating its regular customers.
Kindly check at your end and get my amount back.
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BigBasket.com customer support has been notified about the posted complaint.
Dec 05, 2017
The Common Rider's response
2 not 22
Complaint comments 

Comments

I ordered 250 gm brinjals. 22 came in that.They were rotten. I cut them and they completely black inside

Hello i want my credit madura was debited my rupees

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