Bigbasket.com — amount not refunded even after two months

Address:Chennai, Tamil Nadu
Website:www.bigbasket.com

I have purchased grocery through big basket on last week of october 2017 for which extra amount 942 was charged on my bill which was not yet refunded even after raising customer complaint ticket no:[protected]
Multiple remainder emails were sent and they cheated saying amount will be refunded. Not replying to email any more. It’s been already two months and still amount not refunded. Need to get my amount refunded at the earliest
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BigBasket.com customer support has been notified about the posted complaint.
Dec 24, 2017
Sudhir K Bhatia's response
Refund awaited
Complaint comments 

Comments

I have complained about the fruit supplied to me.it was replaced and again it was not good for eating.
You have not refunded the amount so far.
Pls. Do so immediately and put in the wallet so that I can order some other item.
Pls. Do not waste time and refund.
S k bhatia

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