[Resolved]  Bigbasket.com — big basket not refunding my money

I ordered 3 items order num bbo[protected], just in an hour i got email that the order is rescheduled for tomorrow. I called the customer care and the lady "madhushree" said that somebody else rescheduled because i didnt answer my phone. This is idiotic.

I asked to cancel the order because i needed the items today only. The customer care executive credited the amount i paid, on so called "wallet" of big basket. I told her i paid the amount from my bank account and it should be credited there. Wasted 2 hours on phone and still haven't got the intimation that i will get the refund. Make sure it's done otherwise i will make sure to post this on social media and let everyone in my contact know about this. I would make sure that nobody buys anything from bigbasket