| Address: | Hyderabad, Andhra Pradesh, 500025 |
Order# bho[protected]; i have been a loyal big basket customer for years but off late noticed they are cheating customers. They conveniently drop items from the order despite having a review order option during the check-out, that shows if the ordered items are in stock or not. But they have been dropping items from the list and add the money paid to the bb-wallet. I am asking big basket, what is the use of the 'review order' option when you can at whims and fancies drop items that are to be delivered? I ordered items because they were on sale and that very items was conveniently stopped from being delivered. This is not the first time, they have a habit of doing this. This causes a lot of inconvenience when as a customer i am waiting on that items to be delivered! This is plain and simple cheating. Delete the review option. When i called their customer service, the supervisor says that in real time, inventory in the back-end is being depleted. I told them if they claim to be the biggest e-commerce groceries to learn something or two from real time platforms like book my show and not give the customers stupid reasons for dropping items from the order. Good bye to big basket. Was this information helpful? | 
Since the recent Covid19 Scare Big Basket and many other Online portals have increased the Cost of Surface Cleaners to more than Double.
Example: This Bleach in lemon variant it 2.2 times the Old Price.
This is hoarding and looting people in the event of Scare.