[Resolved]  Bigbasket.com — dissatisfied

Address:641108

I have been shopped with the Big basket for first time and it allowed me to process and submitted the transaction and even my amount has been debited in my account balance...After a day i have been receiving a call from the representative stating that the delivery s not possible at the current location and they refund process will take 5 to 9 business days... I am like shocked on the first place on why the system allowed me to process the transaction rather it should have given a message that currently no service possible at the given pincode... I am highly disatisfied!!!
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Jul 8, 2019
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2019
BigBasket.com Customer Care's response
Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
Complaint comments 

Comments

Carrots are rotten I ordered now ..
All vegetables weigh less than actual weight

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    BigBasket.com Address
    No. 7, Service Road, Bangalore, Karnataka, India - 560071
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