[Resolved]  Bigbasket.com — i have ordered grocery containing vegetables etc for rs 1904 on sunday morning by adding extra amount for fast delivery but still no delivery of order

Address:560048

On sunday morning i have ordered grocery on big basket application. It contains vegetables etc. For rs 1904 by adding extra service for fast delivery but still tuesday i am not getting delivery of product. Big basket cancelled all delivery without any prior information. Also when call to customer care on banglore office number [protected] every time they assured of delivery on given time slot. But they cancelled everytime without any prior information. I want my total money back.
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Feb 19, 2019
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2019
BigBasket.com Customer Care's response
Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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