Bigbasket.com — item billed not delivered, no response to my complaints

Address:

Salt Lake Kolkata

Order ID: BKOO[protected], Order Placed : Tue 07 Apr 2020, 11:09 am
With reference to above order, all items were billed and delivered except one item i, e Eggs - Table Tray 30 pcs billed but it not delivered.Instantly I gave complaints in email about 4 to 5 times but no response was given to my mail and then i call to toll free customer care number 3/4 times but they kept me waiting all the times.Today i being helpless, i want my money back what paid for it which was not deliver by you