Bigbasket.com — order not delivered in slot

Website:

Bigbasket

My delivery was scheduled between 7:30 pm to 10:100pm. Delivery boy did turned up to my address. Date 3dec2018.

By 11:00 pm i got mail from big basket that delivery slot is changed to next date.

To my outer dis belief i found that reason is i am not available. Though i wasted my whole evening for them.

They did not even give me a call. How they can decide this by them self.
How big basket can automatically change the timings on their own.

This happens only in india. They got customers now they can play with anyone.

Shame big basket.

Subhajit roypratihar