[Resolved] Bigbasket.com — order not received yet | |||||
Hi, Mkoo[protected] I am having extremely bad experience with big basket. Order number mentioned above needs to be delivered by 7:30 pm today, which not yet delivered and no one contact even. When i have contacted customer service representative, he simply put me on hold for long time and not come back then. His customer service is chargeable though. I thing bb has paid more amount to endorse them by srk and not their customer, who need good service only. This my last order from bid basket if they deliver or else i would cancel since it's no use of it. Regards, Sweta das Was this information helpful? | |||||
Jul 2, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Jun 01, 2018 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name. The shared order number is also incorrect. Please help us the registered details.
| |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
33%
Complaints
1196
Pending
101
Resolved
354
No. 7, Service Road, Bangalore, Karnataka, India - 560071
View all BigBasket.com contact information
Place : gurgaon, haryana
They send a prouct which do nit have mfg date and when i open the bread there was fungus all over the product. They are cheating the people with such kind of low standards any one help me how can i log a legel complaint to FCI and consumer court . Refer attached pics