[Resolved]  Bigbasket.com — quality of royal gala apple and packing

Address:New Delhi, Delhi, 110051

I was purchasing royal gala apples since i started taking vegetables/fruits from big basket. Apples were sweet and soft. But the apples bought for last four orders were not upto the mark. Some of them are found rotten and the taste was not good.
I had also complaint about the packing of vegetables/fruit with plastic bags before but the action was not taken. Now-a-days the world is trying for less use of plastic we should also share our efforts. Kindly pack all vegetables/fruit in paper bags.
Please do the needful at the earlier for smooth purchasing.
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Oct 30, 2018
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
BigBasket.com Customer Care's response
Very sorry for this experience. Could you please help us with your order number we'll check and assist you. We're unable to retrieve your order details with your name.
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