Bigbasket.com — some items were not delivered and I was forced to pay the entire amount
N
Niteesha Adapa
from Hyderabad, Telangana
Address:
Hyderabad, Andhra Pradesh, 500049
Website:
www.bigbasket.com
BHO[protected] order id contains 14 items worth rs 1410rs in which 5 items worth rs were missing 628 rs . the delivery boys and the store manager of the concerned area were very rude and they made a scene in front of my building to make the complete payment for the order including the missing items. i want to lodge a complaint against the local store manager for not doing his duty properly and harassing on the phone for making the false payment and also on the delivery boys for being rude and disturbing me with their phone calls repeatedly.
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BigBasket.com customer support has been notified about the posted complaint.
When I tried to send a message on the same day of order delivery, under help section I was getting error page CSRF verificationfailed.
I called customer care today and they are saying, wait and contact customer care with email.
Someone please help on this matter.
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I called customer care today and they are saying, wait and contact customer care with email.
Someone please help on this matter.
-Vignesh
[protected]