[Resolved] Bigbasket.com — they deactivated account by saying misuse of policy | |||
I am a customer of bigbasket, whenever any goods mostly fruits and vegetables come in bad condition i post the picture of that and complaint to customer support, they refund me that, i also purchased their membership which cost 300 rs 4 days before in my bbwallet there is around 650 rs already there and that membership 300 rs, now suddenly they blocked my account by saying that misuse of policy, now i want to ask that what misuse is there if product is in bad condition and we didn't accept that they are not giving my money back to me that is 950 rs around no customer care no is there no response from there customer service Was this information helpful? | |||
Sep 27, 2018 Complaint marked as Resolved BigBasket.com customer support has been notified about the posted complaint. Verified Support Aug 26, 2018 BigBasket.com Customer Care's response Very sorry for this experience. Could you please help us with your registered number we'll check and assist you. We're unable to retrieve your order details with your name.
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1 Comment | |||
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My no is [protected]
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Shruthi145's reply, Jul 24, 2020
Did they solve your problem? I do face the same, please reply
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