Bigbasket.com — worst quality vegetables delivered

Address:	Raigad, Maharashtra
Website:	www.bigbasket.com

I've order 12-13 vegetables item from big basket. For the 1st time i've trusted a e-commerce brands for buying vegetables...
But they have failed to provide the quality vegetables as compared to there costing...
Worst quality ever faced.
When tried to get customer care executive, i've been told that keep the vegetables at home for next day till there pick up guy come & take back there vegetables. Then they will raise a refund for the vegetables...
Every time different executive giving different excuses for the bad quality...
Big basket is making big celebrities for branding & marketing... But they have worst worst quality of product...
They assured to deliver directly from farms to our doorstep... I think they have not checked the quality of the items which they are going to deliver at our door step...
Please take up this matter with appropriate authority. Or please advice me the procedure...
Please help me in the matter... I want to lodge complaint against big basket.