Bigtree Entertainment Pvt. Ltd. — amount debited but ticket not issued for jumanji the next level

Address:

Gorakhpur, Uttar Pradesh, 273001

I have booked 4 tickets for jumanji: the next level movie at inox city mall, gorakhpur, uttar pradesh for 02/01/2020 on dated 01/01/2020 approx 12:15 am. But ticket not booked and money deducted from my account.
Thx for inb txn of rs.1157.28 frm a/c x7636 to bigtree en... Thx for inb txn of rs.1157.28 frm a/c x7636 to bigtree en... Ref#igahtuzkp2 on 01jan20. If not done, fwd this sms to [protected] to block inb or call [protected] on 01jan20. If not done, fwd this sms to [protected] to block inb or call [protected]