Bikanervala / Bikano — Unethical practices followed by your Indirapuram showroom

Address:

Flat No. F-1, Plot No. 374, Sec-IV, Vaishali (Lane near Mother Dairy) , GHaziabad 201010

Tax Invoice no. C[protected] dated 20.10.2021. Order was placed for 30 boxes of Laddu special of 900 gms each plus 30 packets of 4 Laddoos each.
One Kg of your Laddus pack contains 28 pieces and the same were supplied in 4 pieces pack also, for which packing material was charged separate @ Rs. 5 each.
The weight of 30 packets thus comes to 4.285 Kgs, whereas i was charged for 4.8 Kgs (mind it that packing is charged separately).
Further, there was no gift wrapping and ONLY 27 packets of 900 gms. were delivered, as against the order of 30. Only on pointing out and insisting upon, the balance were given. by your Indirapuram outlet. I demand a written apology and refund of wrongly excess charged money ASAP.
Neeraj Rastogi
Mob: [protected]
email: [protected]@gmail.com