[Resolved]  Bikanervala / Bikano — Unsatisfactory food provision in breakfast hours

Address:	New Delhi, Delhi, 110019
Website:	www.bikanervala.com

Although visiting bikanervala gk-2 branch is always a delightful experience but since few occasions when we are visiting in breakfast hours, the staff at coupon counter simply says that certain items like idli, vada sambar are over. This has been an instance 3 consecutive times. At one occasion the same was declared at 9.30am, 9.45am and today at 10am. As a customer we understand there is rush in your breakfast hours but then you have given a cut off time of 11.30 am so question is that is not the staff expecting crowd and prepared with eatables and it's appropriate quantity? Secondly, one person is packing 20 packets of idli, vada which a customer cannot be stopped from doing as they are paying for it but then there should be enough quantity to give all customers till atleast committed time. Thirdly, i have also been to haldiram's breakfast and one can clearly see that the food arrangement is proper and keeping contingency in mind. Also they have much large varieties as compared to bikanervala, they have even incorporated items which they earlier did not have taking idea from bikanervala. They even have chola bhatura in breakfast menu which gives a pleasant diversification. Hope somebody takes these suggestions and complaints seriously as after all it's a competitive market where aware customers will be pointing out such unsatisfactory lapses in open forums too. Fourthly, there is no proper provisioning on website to register customer complaints or suggestions or feedback.