Billdesk — Amount debited from my card but not credited to my electricity bill payment

I have paid my apepdcl electricity bill through apepdcl app via bill desk. The amount has been debited from my card but the electricity bill outstanding has not been cleared. Kindly resolve the issue at the earliest. The Transaction I'd is TXN[protected]. My mail id is [protected]@gmail.com. kindly contact me and do the needful at the earliest.