Billdesk — Amount deducted from my account but not paid to my HDFC Credit Card

Address:	Gautam Buddh Nagar, Uttar Pradesh, 110070
Website:	www.billdesk.com/index.htm

I have tried to make a payment of my HDFC credit card bill through BILL DESK but i got transaction failure status but amount has been deducted from my VIJAYA BANK account. Bill desk is not responding properly. I am trying since last friday but bill desk and vijaya bank are playing blame game. Nobody is telling where is my money. I am furnishing details below

Date of payment : 31/03/2017

Transaction 1 BillDesk Ref No IVJB[protected]

I want refund as soon as possible please do the needful.