Billdesk — amount was deducted twice from my a/c

Dear team, i have done lic premium payment on 2nd july 19 through billdesk. But the amoun got deducted twice from my icici savings a/c instead of once. (Premium due of rs.12, 130/-).

When asked for 2nd time deducted amount with lic they replied that... Only one amount they have received and asked me to check with banker.

I have enquired with banker also and banker confirmed that both the transactions are successful check with lic

With whoom i have to check for 2nd time deducted amount... Very bad experience... All the parties involved in my tansaction are most reputed companies, but when an issue comes.. No one will address it... Poor services
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I have paid 1500rs for my equalency certificate yesterday at 5:40 money has been deducted from my account but it's loaded for an hour and after that it showed payment failed . It happened to me yesterday I mailed them by attaching statement twice but no response from them it's been a day now

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