Billdesk — APEPDCL bill paid , but due still showing

Address: Krishna Orthopaedics, 74-1-4, TTD Kalyana Mandapam Road, Prakash Nagar

Hello, This is Dr Krishna Reddy MV paid electricity bill of Rs 189 on 13/05/2021. Amount is deducted from bank and while returning back to the APEPDCL for generating bill, the website site crashed. The due amount is still shown as Rs 189 and payment of May month is not reflected in website.
Bank : Union Bank of India
Date of Transaction: 13 / 05/2021 14:00 hours
Service Number: [protected]
Bank Transaction Reference ID :[protected]
City : Rajahmundry
Email: [protected]@gmail.com