[Resolved] Billdesk — bescom payment failure but account debited

Skbg

from Bengaluru, Karnataka

Feb 17, 2019

Address: Bangalore, Karnataka, 560060

Website: www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx

Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our axis bank corporate account.

But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending.

+1 photos

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Feb 18, 2019

Complaint marked as Resolved

BESCOM has received the payment now, thank to all.

BillDesk customer support has been notified about the posted complaint.

Feb 18, 2019

Updated by Skbg The issue is resolved now, thanks to all involved.

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Comments

Axis Bank Customer Care

from Pune, Maharashtra

Feb 18, 2019

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.

Prathamesh Shelar

from Pune, Maharashtra

Feb 19, 2019

My money is deducted from my bank account but recharge is not processed please processed the request as soon as possible as my money is deducted or please refund my money in my account i made the recharge through upi id Please confirm the request i have send u the screenshot of money paid with reference id and upi name with amount