[Resolved]  Billdesk — bescom payment failure but account debited

Address:Bangalore, Karnataka, 560060
Website:www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx

Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our axis bank corporate account.

But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending.
+1 photos
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Feb 18, 2019
Complaint marked as Resolved 
BESCOM has received the payment now, thank to all.
BillDesk customer support has been notified about the posted complaint.
Feb 18, 2019
Updated by Skbg
The issue is resolved now, thanks to all involved.
Complaint comments 

Comments

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
My money is deducted from my bank account but recharge is not processed please processed the request as soon as possible as my money is deducted or please refund my money in my account i made the recharge through upi id Please confirm the request i have send u the screenshot of money paid with reference id and upi name with amount

Sir I am paying my electricity bill amount but you show me payment failure please update sir

Sir I am paying my electricity bill amount but you show me payment failure please update sir
Ok

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