Billdesk — bill amount taken but not credited to my apepdcl electricity bill

vasugona

from Ongole, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530003

Payment Rs. 1151/- deducted from my bank for my electrical bill(APEPDCL) through your payment gateway on[protected] . But the same amount is not credited to my APEPDCL electrical bill . still (as on[protected] it is showing the outstanding amount in bill . the payment reference is given bellow which is registered in my andhra bank account, for your reference.

POSTXN/EPCPDCL /78000309

kindly resolve the problem/ return the amount to my bank account.

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Comments

prashantskpl

from Mumbai, Maharashtra

I have made a transaction of Rs-416 for which they have mail me as failed but yet not refunded the amount

vasugona

from Ongole, Andhra Pradesh

my problem is not resolved . my payment has naither returned to my bank, nor credited to my electric bill.

I verified with my bank. kindly do the needful.

Sarma Ganti

from AMALAPURAM, Andhra Pradesh

Dec 30, 2021

I have paid bill of Rs.175/- for SC No:[protected] on 29.12.2021. How can I take receipt? How can I know is the amount credited or not? I received a message through SMS attached herewith.