[Resolved]  Billdesk — Billdesk Online Transaction failure while paying Kolkata Municipal Corp property Tax

Hi Team,

This is to inform you that while trying to pay my Kolkata Municipal Corporation (KMC) property tax online, the amount got deducted from my bank a/c but the same did not get credited to KMC a/c due to some failure in online transaction. I have checked KMC website and it is still showing the amount as unpaid. Even I enquired with my bank and they confirmed that they have released the amount from their end. Please see the details below.

Request you to investigate from your end and let me know what action has to be taken from my end.

Kolkata Municipal Corporation (KMC) Assessee No.:[protected]
Date of transaction: 10-Jun-2021
Bank: State Bank of India
SBI Transaction Ref No: VSBI[protected]IGALHGRPV4
Amount: Rs 4067.00

Appreciate your prompt response.

Regards
Sudipta
(+[protected]
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Jun 17, 2021
Complaint marked as Resolved 
I reached out to Billdesk support team via email. The issue has been resolved.
BillDesk customer support has been notified about the posted complaint.
 
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