Billdesk — Billdesk: Payment deducted but transaction not successful

Address: Pune

I was making a contribution towards my NPS account on using billdesk on 31 Oct 2020. The payment of amount 5011.00 Rs was decucted but showed error transaction failed after completion. Its has been 48 hours and the amount still do not reflect in my NPS accont.

Here is the description in my account statement for the given transaction.

ECOM PUR/XBCMFNPSK/MUMBAI/[protected]/08:09