[Resolved]  Billdesk — During Aircel Mobile Recharge Balance Deducted without done Recharge.

Address:Kolkata, West Bengal

I was going to my Aircel Mobile balance recharge through Billdesk gateway with my SBI Atm card. Ususally i done with this. But last time on 03-september 2014 at 1:40 am i was trying to recharge with my SBI card No- 519xxx5932 for a purchase worth Rs 61 on POS[protected] at Billdesk.com In Transaction#[protected] and also the same on 03-september 2014 at 1:44 am i was trying to recharge with my SBI card No- 519xxx5932 for a purchase worth Rs 60 on POS[protected] at Billdesk.com In Transaction#[protected]. Both the Recharge has not been done from Aircel end but my balance has been deducted from my SBI Account and i got the sms upper mentioned with TRN# nos.. Kindly do the needful to Return back my Rs-61 and Rs-60 Total-Rs 121. Still didn't get. Aircel Recharge no-[protected] Regards Arnab [protected] [protected]
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Aug 8, 2021
Complaint marked as Resolved 
BillDesk customer support has been notified about the posted complaint.
Sep 03, 2014
Updated by Arnab Maiti
Still not resolved. Please look into this and kindly refund back my wrongly deducted balace.
Complaint comments 

Comments

Hi,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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