[Resolved]  Billdesk — Elect bill amount deducted from bank account but got no receipt and amount not credited to my torrent power account

Address:

Agra, Uttar Pradesh

I paid my Torrent power elect bill (agra) online on 28/07/2104. Rs 896.62 was debited from my ICICI bank account, but net connection terminated before the recpt was generated. The status of my bill remained as pending even after a week and there was no reversal also in my account. Hence I again paid the bill online on 4th august 2014 for the same amount which now reflects in the Torrent power website. The ICICI bank reference ID for payment to Bill desk is [protected] dt 28/07/2014. Pls reverse this amount to my bank account.