[Resolved] Billdesk — electricity bescom payment failed but account debited | |||
I made an online payment of 2000 inr for bescom via billdesk. The transaction failed, but hdfc bank account is showing 'withdrawl' of this amount. Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our hdfc bank account. But we received a "failure" from billdesk as shown in attached picture, but our savings a/c has been debited. Please look into this. Was this information helpful? | |||
May 9, 2019 Complaint marked as Resolved The payment is now posted and updated in the Bescom site against my apartment. BillDesk customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Sir
Please check i paid Rs 12580 for account number [protected]. Amount is deducted but receipt not received. Please check details below
Narration Refrence Number Date
QHDF[protected]-
PUNJAB STATE ELECTRI[protected]-2019
Please check i paid Rs 12580 for account number [protected]. Amount is deducted but receipt not received. Please check details below
Narration Refrence Number Date
QHDF[protected]-
PUNJAB STATE ELECTRI[protected]-2019
I have recharge a 149rs of jio prepaid mobile no [protected] my balance was deducted but recharge has not done. I have confirmed from bank that amount debited. So request you to please process it.
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