[Resolved] Billdesk — electricity bescom payment failed but account debited

shubhajoy biswas

May 8, 2019

Address: Ahad Euphoria, 560035

I made an online payment of 2000 inr for bescom via billdesk. The transaction failed, but hdfc bank account is showing 'withdrawl' of this amount.

Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our hdfc bank account.

But we received a "failure" from billdesk as shown in attached picture, but our savings a/c has been debited.

Please look into this.

+1 photos

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May 9, 2019

Complaint marked as Resolved

The payment is now posted and updated in the Bescom site against my apartment.

BillDesk customer support has been notified about the posted complaint.

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Comments

syamkumar ande

May 8, 2019

Hi Team,

Please check below or attached screen shot reference and let us know the transaction status .

electricity bescom payment failed but account debited - Comment #3427614 - Image #0

JD COMPUTERS

from Mumbai, Maharashtra

May 15, 2019

Dear Sir

Please check i paid Rs 12580 for account number [protected]. Amount is deducted but receipt not received. Please check details below

Narration Refrence Number Date
QHDF[protected]-
PUNJAB STATE ELECTRI[protected]-2019

electricity bescom payment failed but account debited - Comment #3432885 - Image #0

Abinashray3

from Mumbai, Maharashtra

May 15, 2019

I have recharge a 149rs of jio prepaid mobile no [protected] my balance was deducted but recharge has not done. I have confirmed from bank that amount debited. So request you to please process it.